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LIS Alma/PrimoVE Internal Guide: Fulfillment: Patron User Groups and Circulation Policies

User Groups and Fulfillment Policies

Tier 1: Faculty, Emeritus Faculty, Graduate Students, Dental School [External]

  • Regular Circulating Collection:  16 weeks, unlimited renewals
  • Closed Stacks Collection: 3 weeks
  • Reserves and Equipment: 3 hours, 7 days, or end-of-day (depending on the material)
  • Non Circ: Cannot check out

Tier 2: Undergraduate Students, Retired, Support Staff, Academic Employees [External]

  • Regular Circulating Collection:  8 weeks, unlimited renewals
  • Closed Stacks Collection: end-of-day
  • Reserves and Equipment: 3 hours, 7 days, or end-of-day (depending on the material)
  • Non Circ: Cannot check out

Tier 3: Local Low Privilege [Internal]

(Alumni, Friends of Lovejoy Library Members, Courtesy/Affiliate Borrowers)

  • Regular Circulating Collection:  4 weeks, 4 renewals
  • Closed Stacks Collection: end-of-day
  • Reserves and Equipment: Cannot check out
  • Non Circ: Cannot check out
Policies for all User Groups
  • Amount owed before block: $75.00
  • Number of overdue items before block: 10
  • Number of overdue recalled items before block: 5
  • Limit of physical item requests: None
  • $20.00 processing fee for all lost or replaced materials.
  • Cost for replacement items is equal to the cost of the item, not a flat fee (default Billed amount $75, refer all inquiries to Evening Circulation Manager).
  • Overdue fines for items that have a status of Claimed Returned are suspended.
  • Overdue fines for items that are subsequently declared Lost are suspended. The patron is still charged the processing fee and the replacement cost.
  • Overdue fines for recalled items are set at $1.00 per day with a maximum fine of $15.00

Alma Patron Accounts

Internal: A local user managed by us locally within Alma.

External: Users imported from and managed by an external system. The core user details are managed in the external system but can be viewed in Alma.